1. GENERAL TERMS OF SERVICE Welcome to Monalisaa Exports! By accessing and using our website (monalisahandicrafts.com) and our services, you agree to comply with these terms and conditions . We reserve the right to modify the Terms of Service at any time without prior notice, so please review them regularly.

2. PRIVACY POLICY : Your privacy is important to us, and we are committed to protecting your personal data. Please read our Privacy Policy carefully to understand how we collect, use, and disclose your information when you use our Services.

3. INTELLECTUAL PROPERTY, COPYRIGHT, SOFTWARE AND CONTENT: All images, descriptions, and content on our website (collectively, the "Monalisaa Exports Property") are the exclusive copyright of Monalisaa Exports. You may store, print, and display the content supplied solely for your own personal use, but you are not permitted to publish, manipulate, distribute, or reproduce any of the content or copies of the content supplied to you in any format or use any such content in connection with any business or commercial enterprise.

Any unauthorized reproduction or use of the Monalisaa Exports Property by any person other than the Company and its authorized licensees is illegal and strictly prohibited. Any such unauthorized use of the Monalisaa Exports Property will result in an infringement of the copyright belonging to the Company under the Copyright Act, 1957, as amended.

You are prohibited from using, directly or indirectly, Monalisaa Exports Property in all forms, including its reproductions. This includes affiliates, representatives, employees, officers, suppliers, and customers (including Facebook Pages, Websites - including your own websites, print catalogs, brochures, and any other promotional activities and material).

1. PROHIBITIONS:You must not misuse our website or our Services. You will not commit or encourage a criminal offense; transmit or distribute a virus, trojan, worm, logic bomb or post any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the Service; corrupt data; cause annoyance to other users; infringe upon the rights of any other person's proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as "spam"; or attempt to affect the performance or functionality of any computer facilities of or accessed through this Website.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data, or other proprietary material due to your use of our website or your downloading of any material posted on it or on any website linked to it.

1. TERMS OF SALE: By placing an order, you are offering to purchase a product subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.

 Dispatch times may vary according to availability, and any guarantees or representations made as to delivery times are subject to any delays resulting from postal delays or force majeure for which we will not be responsible.

1. OUR CONTRACT:  When you place an order, you will receive an acknowledgment e-mail confirming receipt of your order. A contract between us for the purchase of the goods will not be formed until your payment has been received by us.

2. PRICING AND AVAILABILITY: We make every effort to ensure that all details, descriptions, and prices which appear on our website are accurate. If on any rare occasion, a product ordered is out of stock, the complete amount will be refunded to the source account.

1. RETURNS POLICY: Please refer to our Returns Policy for details about returning products purchased from us.

2. CANCELLATION POLICY: Please refer to our Cancellation Policy for details about cancelling orders placed on our website.

3. LINKING TO THIS WEBSITE You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

4. LINKS FROM THIS WEBSITE Where this Website contains links to other websites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those websites or resources and accept no responsibility for them or for any loss or damage that may arise from your use of them.

5. WRITTEN COMMUNICATIONS Applicable laws require that some of the information or communications we send to you should be in writing. When using this Website, you accept that communication with us will be mainly electronic. We will contact you by e-mail or provide you with information by posting notices on our website. For contractual purposes, you agree to this electronic means of communication and you acknowledge that all contracts, notices, information, and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing. This condition does not affect your statutory rights.

6. NOTICES: We may give information to you at either the e-mail or postal address you provide to us when placing an order, or in any of the ways specified in clause 14 above. Notice will be deemed received and properly served immediately when posted on our website, 24 hours after an e-mail is sent, or three days after the date of posting of any letter. In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that such letter was properly addressed, stamped, and placed in the post and, in the case of an e-mail, that such e-mail was sent to the specified e-mail address of the addressee.

7. TRANSFER OF RIGHTS AND OBLIGATIONS: The contract between you and us is binding on you and us and on our respective successors and assigns. You may not transfer, assign, charge or otherwise dispose of a contract, or any of your rights or obligations arising under it, without our prior written consent. We may transfer, assign, charge, sub-contract or otherwise dispose of a contract, or any of our rights or obligations arising under it, at any time during the term of the contract.

8. EVENTS OUTSIDE OUR CONTROL: We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a contract that is caused by events outside our reasonable control .

9. WAIVER If we fail, at any time during the term of a contract, to insist upon strict performance of any of your obligations under the contract or any of these terms and conditions, or if we fail to exercise any of the rights or remedies to which we are entitled under the contract, this shall not constitute a waiver of such rights or remedies and shall not relieve you from compliance with such obligations.

10. SEVERABILITY:  If any of these terms and conditions or any provisions of a contract are determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term, condition or provision will to that extent be severed from the remaining terms, conditions, and provisions which will continue to be valid to the fullest extent permitted by law.

11. CUSTOMER REVIEWS: Any customer review left on the website or through any other means becomes our intellectual property and can be used at our discretion. We may modify or remove any content that we deem to be inappropriate, offensive or violates our policies.

12. ENTIRE AGREEMENT:  These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Services constitute the entire agreement and understanding between you and us and governs your use of the Services, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

13. GOVERNING LAW AND JURISDICTION: These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India and the courts in Bangalore, India shall have exclusive jurisdiction over any disputes arising out of or relating to these Terms of Service.

14. SEVERABILITY:In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

15. TERMINATION:  We may terminate these Terms of Service at any time without notice, and accordingly deny you access to the Services, in our sole discretion for any reason whatsoever, including without limitation your breach of these Terms of Service or any applicable law or if we believe that you are harmful to our interests or the interests of our affiliates. You may terminate these Terms of Service at any time by ceasing to use the Services.

16. CONTACT INFORMATION Questions about the Terms of Service should be sent to us at monalisaexports@gmail.com or through the contact form on our website.